Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the Fida International Spa website, https://fidainternationalspa.com/, and your interaction with our spa services.
By using our website, contacting us, making an appointment, or receiving services from Fida International Spa, you agree to these Terms.
1. About Our Services
Fida International Spa provides professional spa and wellness services, including massage and relaxation therapies.
Services are provided according to the treatment selected, availability, applicable pricing, and the instructions provided by our trained staff.
2. Appointments
Appointments may be requested through our website, telephone, WhatsApp, or other available booking channels.
An appointment is considered confirmed only when Fida International Spa confirms the booking.
Availability may vary depending on the date, time, therapist, service, and other operational circumstances.
3. Arrival and Late Arrivals
Customers are requested to arrive on time for their appointment.
Late arrival may reduce the available treatment time where another appointment follows.
Fida International Spa may not be able to extend the appointment duration because of a late arrival.
4. Cancellation and Rescheduling
Customers should contact Fida International Spa as early as reasonably possible if they need to cancel or reschedule an appointment.
Cancellation, rescheduling, advance-payment, or no-show conditions may apply depending on the booking or promotional offer.
Where a specific cancellation or payment condition was communicated at the time of booking, that condition will apply to the booking.
5. Pricing
Prices displayed on the website, promotional materials, or other communication channels may change from time to time.
Applicable taxes, charges, discounts, packages, or promotional conditions, where applicable, will be communicated at the time of booking or payment.
Offers cannot be combined unless expressly stated.
6. Payments
Where advance payment or a deposit is required, the customer will be informed before payment.
Payment methods accepted by Fida International Spa may vary.
Customers should retain payment confirmations or receipts for their records.
7. Offers and Promotions
Promotional offers are subject to their individual terms.
Fida International Spa reserves the right to modify, suspend, or discontinue an offer where reasonably necessary.
Promotional offers may have restrictions regarding validity period, service, customer eligibility, appointment availability, or combination with other offers.
8. Customer Health and Safety
Customers should inform our staff before treatment if they have any condition, injury, allergy, physical limitation, pregnancy-related concern, or other circumstance that may affect their suitability for a particular service.
Customers should seek professional medical advice where appropriate before receiving a massage or wellness service.
Fida International Spa may decline or modify a treatment where staff reasonably believe that continuing the treatment could present a safety concern.
9. Professional Conduct
Fida International Spa is committed to maintaining a professional, respectful, safe, and comfortable environment.
All services are strictly professional.
Customers must not engage in:
- Sexual or inappropriate behaviour
- Harassment or abusive conduct
- Threatening or violent behaviour
- Unwanted physical contact
- Offensive or discriminatory behaviour
- Requests for services outside the professional treatment offered by Fida International Spa
Fida International Spa reserves the right to refuse service or end a session where a customer’s conduct is inappropriate, unsafe, abusive, or inconsistent with these Terms.
10. Personal Belongings
Customers are responsible for their personal belongings brought onto the premises.
Fida International Spa is not responsible for loss or damage to personal property except to the extent liability cannot legally be excluded.
11. Website Content
We make reasonable efforts to keep the information on our website accurate and current.
However, service descriptions, prices, photographs, operating hours, offers, and availability may change without notice.
12. Intellectual Property
Unless otherwise stated, content appearing on the Fida International Spa website, including text, logos, branding, graphics, photographs, design elements, and other materials, belongs to or is used by Fida International Spa with appropriate rights.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by law.
13. Website Use
You agree not to use the website:
- For unlawful purposes
- To interfere with website operation or security
- To submit false or misleading information
- To attempt unauthorised access to website systems
- To introduce malicious software or harmful code
- To misuse contact, booking, or communication facilities
14. Third-Party Services
Our website may connect to third-party services such as WhatsApp, social media platforms, payment providers, analytics services, hosting providers, or other external services.
Those services may operate under their own terms and privacy policies.
Fida International Spa is not responsible for the independent operation or policies of third-party services.
15. Limitation of Liability
To the extent permitted by applicable law, Fida International Spa will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
16. Changes to These Terms
Fida International Spa may update these Terms from time to time.
The updated Terms will be published on this page with a revised “Last Updated” date.
Your continued use of the website or services after changes are published may constitute acceptance of the updated Terms, to the extent permitted by law.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Bengaluru, Karnataka, subject to applicable law.
18. Contact Us
Fida International Spa
Raja Plaza, Doddakammanahalli,
Bannerghatta Road, Bengaluru, Karnataka 560076, India
Phone: +91 90356 26778, 91 90197 13094
Website: https://fidainternationalspa.com/
For questions regarding these Terms, please contact Fida International Spa through the contact details above.